The Mercer Double-Zip Crossbody
The Mercer Double-Zip Crossbody
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Here for you, beyond checkout.
- Tracked delivery
- 30-day returns
- Personal support
A compact crossbody for lighter days. The Mercer keeps everyday essentials organized in a small double-zip silhouette, finished with a softly pebbled PU texture and a wide patterned strap.
- Two zip compartments
- Detachable patterned shoulder strap
- Gold-tone hardware
- Polyester lining
- Approx. 7.9" W × 2.4" D × 5.5" H (20 × 6 × 14 cm)
30-day money-back guarantee
Request a return within 30 days of delivery. Eligible unused bags qualify for a refund.
FAQs
Shipping & delivery
Standard U.S. shipping is $7.95, with free shipping on orders $89 or more. Allow 1–3 business days for processing and 5–7 business days in transit. For details, see our Shipping Policy
Returns & refunds
You can request a return within 30 days of delivery. Items must be unused, in their original condition and packaging, with tags and accessories. Contact us before sending anything back. See our Return & Refund Policy for eligibility, postage and refund details.
Exchanges
Approved exchanges depend on availability. Contact us with your order number and the item you would like instead. We will explain the next steps before you send anything back. Ordinary exchange return shipping is the customer’s responsibility.
Damaged or incorrect items
Contact us with your order number and clear photos of the item and packaging. Keep the packaging while we review the issue. Tom Franklin covers approved return shipping for items that arrived damaged, defective or incorrect.
Order tracking
Items in the same order may ship separately at no additional charge. When tracking is available, we email the tracking details after carrier handoff. Visit Track Your Order if you need help finding them.
